Your Yelp page can be a great way to share your business information, showcase reviews from happy customers, and generate new leads. However, on occasion, you may receive a negative review that you feel is not relevant or fair to your business. In this case, you can handle the situation by either reporting the review, …
As a business owner, we know that bad reviews are tough to deal with. That glaring one-star review on Yelp, Google, or Facebook can harm your online reputation and may turn potential customers away. While the goal is to always provide great customer service, at some point most businesses will experience a negative online review. …
As a small business owner, your online reputation is important. Collecting reviews on Google can be a great way to showcase testimonials from happy customers and generate new leads, but you may receive a negative review that you feel is not relevant or fair to your business. When this happens, check to see if it …
According to Hootsuite, over 80% of Americans have a social media account. As more and more customer decisions are influenced by social media, it’s important for small businesses to keep up with the trend and utilize it as part of an overall marketing plan. Service-based businesses can use social media in a variety of ways, …